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Frequently Asked Questions

Find answers to some of our community’s top questions.

Member FAQ

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General

What is a Personal Referral Network?

It’s your own circle of trust! This network includes friends, family, and the service providers they recommend. When you search for a service, providers referred by your network show up as Trusted.

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How do I find a trusted service provider?

Use the Search tab, enter the location and service you need, and filter results to show only Trusted Service Providers referred by your network.

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What’s the difference between a Service Provider and a Service Professional?

• Service Provider: A business offering a service (e.g., a plumbing company)
• Service Professional: An individual frontline worker from that business (e.g.,the plumber who fixed your sink)

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What if I don’t see any Trusted Service Providers in my search results?

Invite more friends and family to join your network, or refer providers you’ve worked with before. The bigger your network, the more Trusted Providers you’ll find.

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Can I leave reviews for Service Professionals?

Absolutely! You can rate and review both the business and the individual professional who helped you.

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Pricing

Do I have to pay for my Member account?

No way! Your Member account is 100% free.

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Profile

How do I invite people to my network?

Easy! Import contacts from your phone, or share your personal QR code or invite link. You can send invites via text, email, or even social media.

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Can I see reviews from people I don’t know?

Yes, but TryMyPro is all about trust. That’s why you’ll only see referrals from people in your network marked as Trusted Service Providers.

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What if I want to edit a review I’ve left?

Head to the Reviews tab in the app, find your review, and make any changes you need Easy-peasy!

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Safety & Privacy

Will my personal data be shared?

Never! Your trust is at the core of TryMyPro. We don’t share or sell your data—ever.

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Technical

What if I have issues with the app?

Reach out to our friendly support team via email at [email protected]. We’re here to help!

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Service Provider FAQ

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General

What’s the difference between a Service Provider and a Service Professional?

• Service Provider: A business offering a service (e.g., a plumbing company)
• Service Professional: An individual frontline worker from that business (e.g.,the plumber who fixed your sink)

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How do I get reviews?

Share your QR code or referral link with customers. They can leave ratings, reviews, and referrals in just a few taps!

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How can I share my offers?

Create offers in the Offers tab of the TryMy Manager App. Members who follow you will see them in their app.

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Can I refer other businesses?

Absolutely! Referring to other providers builds goodwill and strengthens your network. Plus, it’s great for partnerships.

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What happens if my employee leaves the company?

Their personal reviews and ratings stay with them, but the business reviews remain tied to your profile.

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How do I invite customers to join?

Use the app to send invites via email, text, or social media. Your link is pre-populated with a friendly invite message.

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Is there a desktop version?

TryMyPro is currently app-focused, but we’re working on making desktop tools available soon. Stay tuned!

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Login & Registration

What do I need to sign up?

Just your business details, a smartphone or tablet, and a desire to grow your referral network.

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Pricing

How much does it cost to join TryMyPro?

It’s a simple, low monthly subscription fee. There are no hidden costs—just predictable pricing to help you budget like a boss!

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Can I cancel my subscription anytime?

Of course! No long-term commitments. But we’re pretty sure you’ll love it here.

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Profile

Can I see and approve reviews before they go live?

Yes! You have complete control over which reviews appear on your profile. Only reviews you approve will be public.

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What if I don’t have a physical location?

No problem! TryMyPro works great for mobile businesses—just set your service radius in your profile.

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Can I add multiple locations to my account?

Yes! If you run multiple branches, you can manage them all from one login, but each will be a separate Service Provider account.

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What if I get a bad review?

It happens! TryMyPro allows Service Providers and Professionals to approve reviews before they go live. Use it as an opportunity to learn and grow.

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Technical

What if I have issues with the app?

Reach out to our friendly support team via email at [email protected]. We’re here to help!

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Service Professional FAQ

Topics

No results found.

General

What’s the difference between a Service Provider and a Service Professional?

• Service Provider: A business offering a service (e.g., a plumbing company)
• Service Professional: An individual frontline worker from that business (e.g.,the plumber who fixed your sink)

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Why do I need a profile on TryMyPro?

Your profile is your personal reputation hub! It showcases your reviews, referrals and ratings, which can follow you throughout your career.

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How do I get customers to leave me a review?

Use your QR code or referral link after every job. A quick ask like, “Would you mind leaving me a review?” makes it easy.

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What happens if I switch jobs?

Don’t worry! Your reviews, ratings, and referrals stay with you. Just get your new employer to invite you as a Service Professional of their Service Provider account.

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How do I share my QR code?

Your QR code is available in the TryMy Manager App. Share it via text, email, or even print it on business cards for easy access.

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What’s the benefit of referrals?

Referrals build trust and credibility. When someone refers you, new customers are more likely to choose you based on that recommendation.

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Login & Registration

Can I invite customers to TryMyPro?

Absolutely! Invite customers to join your referral network, so they can refer you to their friends and family.

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Pricing

Do I need to pay to use TryMyPro?

Nope! As a Service Professional, your Service Provider covers your subscription fee.

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Profile

Why do I need a profile on TryMyPro?

Your profile is your personal reputation hub! It showcases your reviews, referrals and ratings, which can follow you throughout your career.

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9
What if I get a bad review?

It happens! TryMyPro allows Service Providers and Professionals to approve reviews before they go live. Use it as an opportunity to learn and grow.

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Can I create offers like Service Providers?

Offers are managed by Service Providers, but your stellar reviews and referral are the ultimate incentive for customers to come back to you!

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Technical

What if I have issues with the app?

Reach out to our friendly support team via email at [email protected]. We’re here to help!

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