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Privacy Policy

Last updated November 12, 2026

TryMyPro helps people find good local businesses (“pros”) through the people they trust: members endorse the businesses they would recommend, and the people who trust them can see it. This policy says what we collect, why, who sees it, and how to delete it. It covers the TryMyPro app, the TryMyPro for Pros app, and the websites at trymy.pro.

The short version

  • We collect what TryMyPro needs to work: who you are, what you post, and how the apps are used.
  • We do not sell your information. Nothing you do in the apps is shared for advertising, and your name, email and number never are.
  • The apps have no ad trackers. Our websites trymy.pro and pros.trymy.pro have three: the Meta pixel, the LinkedIn Insight Tag and the Google tag. They let us show TryMyPro to their visitors on those companies’ sites, and you can turn them off on the site. If we add another, this policy will name it, say why we use it, and say how far we can limit it.
  • A few outside companies do jobs for us. Each is listed below with what it gets, what we hold back from it, and what we cannot control once it has it.
  • Delete Account in the app takes you off TryMyPro straight away. A few records stay without your name, and backups clear within 90 days; the details are below.

Who we are. TryMyServiceGuy, Inc. (TryMyPro), 1210 Sycamore Square Dr, Suite 201, Midlothian, VA 23113, United States. Questions about your information: support@trymy.pro.

What we collect

What you give us

  • Your name, mobile number and email. You sign in with a code we text or email to you; there is no password. People who already know your number or email can find you by it. TryMyPro does not show your number or email to other people.
  • Your picture, if you want one. A picture is optional. On TryMyPro it is always a drawing, never a photo: you pick one photo, OpenAI draws six pictures of you from it, you choose one, and we delete the photo. We keep only the drawings.
  • What you post: reviews and star ratings, endorsements, the people you add to your network, and the businesses you follow or save.
  • Your History, if you use it: the businesses you have used, and invoices, warranties or photos of work you add. To read an invoice or warranty for you, we send it to Anthropic (Claude).
  • If you run a business: its name, address, opening hours, service area, services, photos, team, deals and posts. Its pictures may be made with OpenAI if you ask for one.
  • Information about other people that you give us: when you invite someone or ask a customer for a review, the name, mobile number or email you enter or pick. On an iPhone you pick one contact and we see only that one; we never read or upload your address book.
  • Payments. A business pays by card through Stripe. Stripe gets the card, and the name and email on the account. We never see or keep the full card number; we keep the card’s brand and last four digits to show you.
  • Messages to us, including what you send through the forms on trymy.pro.

If you look around first. In the TryMyPro app you can look around before signing up. We give that visit an account with no name, number or email, and keep what you do with it (such as searches) the same way as below. If you sign up, it becomes your account.

What other people give us about you

  • Someone who knows you may enter your name, mobile number or email to invite you, or a business may enter them to ask you for a review. The owner of a business you work for may make your team picture the same way, from a photo of you. A business may also add a photo of work it did for you to your History.

What we collect as you use TryMyPro

  • Your location, only if you allow it. When you look for pros, the app may ask your phone for your location to show the ones near you. You can say no and type a town or ZIP code instead. The TryMyPro for Pros app does not use your location.
  • Your internet (IP) address. We keep searches, with the place, your IP address and your device type, to improve search and stop abuse. We do not use it to guess where you are.
  • What you type into search and help, which may be read by Anthropic (Claude) to find the best answer.
  • When you contact a business through its page (Call, Text, Email, Directions or Website), which one and when, so the business can see how many people got in touch.
  • How the apps are used — which screens open, and errors — through PostHog, to fix problems and improve TryMyPro. PostHog gets a random account number and whether you are a customer or a business; we set it up not to send your name, email or number.
  • How app.trymy.pro is used (where review links and the app download page open) — which pages open and what is clicked — through PostHog too. PostHog gets a random number your browser keeps (in a cookie); we set it up not to send your name, email or number, and secret parts of a link, such as a review request’s code, are taken out first.
  • Error reports. When the apps, the websites or our server hit an error, PostHog gets a report of it: what kind of error, where in our code, the screen you were on, the app version, the device type and its system, and the same random account number. Email addresses, phone numbers and quoted text are taken out of the error message first, and we set error reports up to leave out your name, contact details and anything you type into TryMyPro. We use it only to find and fix problems.
  • A notification token, if you allow notifications, so we can send them to your phone.
  • Camera and motion. The camera is used only when you tap to take a photo or scan a deal code. Stripe’s payment form may read your phone’s motion sensors to help stop card fraud.

Text messages

TryMyPro texts you only the codes you ask for: to sign in, or to confirm a new number. We do not send marketing texts. Message and data rates may apply. Reply STOP to stop, HELP for help. Your mobile number and your agreement to receive texts are never shared, sold or rented to anyone, including for marketing.

Who sees what

  • Other people on TryMyPro see your name and picture, and your reviews. To people outside your network your name shows as first name and last initial (“Dana R.”).
  • A business you review sees your review. Your star rating counts straight away, and the business cannot change or hide it. Your written words appear on its page only if the business approves them, and it can choose not to. So a business’s page may not show every written review it has had; its star average always includes every rating. (Why: TryMyPro is not a review site. A stranger’s bad review only crosses one business off your list; an endorsement from someone you trust helps you choose. The Terms say more.)
  • A business you contact through TryMyPro sees that someone got in touch, not who, unless you call, text or email it yourself.
  • The companies that do jobs for us, listed in the next section.
  • The law: we share information when the law requires it, or to protect someone’s safety.
  • If TryMyPro is sold or merged, your information would pass to the new owner under this policy.

We do not sell your name, email or number, and nothing you do in the apps is shared for advertising.

Advertising cookies on trymy.pro and pros.trymy.pro. Those sites use advertising cookies so that Meta, LinkedIn and Google can show TryMyPro to their visitors on their sites. Some state laws call this “sharing” for advertising, so we say it plainly here. They get your visit to those pages and what identifies your browser; they get nothing from the apps. To turn them off, use Modify on the notice or Cookie choices at the bottom of any page. Your choice stays in that browser, so it applies to that browser only.

How the trust network works

TryMyPro is built on who knows whom, so here is what that shows to other people.

  • Your network is the people you add. Adding someone tells them: they get a card saying you added them, and they can add you back or not. It works one way: you are in Mike’s network only if Mike adds you.
  • When you endorse a business, people who have you in their network see it by name on that business’s page: “Mike D. endorses them”. Everyone else sees only a count (“Endorsed by 3 people”), unless you turn on Let others see my name on my endorsements, which shows your first name and last initial to everyone.
  • “Trusted” means somebody in your own network vouches for the business. Its page’s Why you can trust them card lists each link you have with it: a person in your network who endorses it, a professional you trust who works there, a group you share. It is worked out only from people and groups you chose; we do not guess connections. Trusted first puts those businesses at the top of what you find.
  • When you look at someone, you may see how many people you both have in your networks.
  • Groups (a chamber of commerce, say) decide who sees their page, their members and their deals: members only, or anyone on TryMyPro. Joining a group always needs the group’s approval.
  • If a professional leaves a business, they come off its team and its page. Reviews customers already left about their work there stay with the business.

The companies we use, and why

Each company gets only what its job needs. We hold back what we can; some things we cannot control once a company has them, and we say which.

Amazon Web Services. Runs our servers, storage, sign-in and email, and hosts app.trymy.pro.

  • What it gets: Everything TryMyPro stores.
  • What we hold back: Nothing; it is where the information lives.
  • What we cannot control: Its own security and system logs, under its rules.

Twilio. Sends sign-in texts.

  • What it gets: Your mobile number and the code.
  • What we hold back: Everything else.
  • What we cannot control: Phone carriers see the text, as with any text.

Stripe. Takes a business’s card payments.

  • What it gets: The card, and the account’s name and email.
  • What we hold back: We never see the full card.
  • What we cannot control: Stripe keeps payment records as the law and card networks require, even after you delete your account. Its card form may read your phone’s motion sensors to stop fraud.

PostHog. Tells us how the apps are used and when they break.

  • What it gets: A random account number, customer or business, screens and pages opened, clicks, errors, device and app version.
  • What we hold back: Your name, email and number, and what you type.
  • What we cannot control: It may keep your internet (IP) address with each record, and keeps records on its own schedule; deleting your account does not remove them, but they never name you.

Google. Finds places and addresses, and shows maps.

  • What it gets: What you type to find a place, and addresses to place on a map.
  • What we hold back: Who you are.
  • What we cannot control: Google’s own rules for what it keeps.

OpenAI. Draws pictures you ask for.

  • What it gets: A photo of you, to draw your picture (we then delete it), or a business’s description and logo.
  • What we hold back: Your name and contact details.
  • What we cannot control: It keeps what it is sent for up to 30 days (longer only if it suspects misuse), and does not use it to train its AI.

Anthropic (Claude). Reads invoices and warranties you add, and search and help questions.

  • What it gets: That document or question.
  • What we hold back: Your name and contact details, except what is printed on the document.
  • What we cannot control: It deletes what it is sent within 30 days (longer only if it suspects misuse), and does not use it to train its AI.

Expo. Delivers notifications to your phone.

  • What it gets: Your phone’s notification token and the notification’s words.
  • What we hold back: Everything else.
  • What we cannot control: Apple and Google carry the notification to your phone.

Meta (Facebook, Instagram), LinkedIn and Google Ads. Show TryMyPro to people who visited trymy.pro or pros.trymy.pro, unless they turned this off.

  • What it gets: That visit, your internet (IP) address and browser details, and their cookie.
  • What we hold back: Your name, email and number, and everything in the apps.
  • What we cannot control: Each uses what it gets under its own rules, and can recognize you if you use its service.

Cloudflare. Hosts trymy.pro, pros.trymy.pro and help.trymy.pro.

  • What it gets: Visits to them, with internet addresses.
  • What we hold back: Everything else.
  • What we cannot control: Its own security logs.

Slack. Tells our team when someone joins.

  • What it gets: A new member’s name, email and number.
  • What we hold back: Everything else.
  • What we cannot control: Its own rules for what it keeps.

Each may use what it gets only to do that job, and for its own security, fraud prevention and legal duties. What OpenAI and Anthropic keep is what their own published rules say for the way we use them (read October 2026); they can change those rules.

Keeping and deleting

We keep your information while you have an account.

Delete Account (in the app) takes you off TryMyPro straight away and deletes your profile and pictures, reviews and endorsements you wrote, your network, your History and its documents, your searches, and your sign-in. If you own a business or a group, the app asks you to hand it over or delete it first. You can also ask us at support@trymy.pro.

A few things stay, with your name taken off:

  • Billing records. A business’s invoices and payments stay with the business, without your name, because businesses must keep financial records.
  • Stripe keeps its own payment records, as card networks and the law require.
  • What a company already holds. PostHog keeps its usage records, which are set up not to name you, until they age out. Our records of an email or text already sent stay with AWS and Twilio for their normal period.
  • Backups and system logs are overwritten within 90 days.

When a business is deleted, its page, services, deals, posts and reviews are deleted, and its invoices stay without its name.

Your choices

  • Change your name, email, number and picture in Account Info.
  • Turn notifications and location off in the app or your phone’s settings.
  • Turn Let others see my name on my endorsements on or off.
  • Ask us at support@trymy.pro for a copy of your information, to correct it, or to delete it. We answer within 45 days. We will not treat you differently for asking.

Security

Your information is kept on Amazon Web Services in the United States, sent encrypted between your phone or browser and our servers, and seen only by the people who need it to run TryMyPro. No system is perfectly safe; if your information is exposed we will tell you as the law requires.

Emails

We email you about your account: sign-in codes, receipts and invoices, and things you asked to hear about. We do not send marketing email. If we ever send news about TryMyPro, every one will say who it is from and have a link to stop it.

A business’s page may link to its own website or its Google reviews. Those sites follow their own privacy policies, not this one.

Children

TryMyPro is for adults: you must be 18 or older to use it. We do not knowingly collect information from children. If you think a child has given us information, tell us and we will delete it.

Do Not Track

Our apps do not track you across other companies’ apps or websites. On trymy.pro and pros.trymy.pro the advertising cookies above do not change when your browser sends a “Do Not Track” signal; turn them off with Cookie choices instead.

Changes

If we change this policy we will update the date at the top, and if the change matters we will tell you in the app or by email before it applies.

Contact

support@trymy.pro · TryMyServiceGuy, Inc., 1210 Sycamore Square Dr, Suite 201, Midlothian, VA 23113.